Digital Divide Statistics: How Free Tablets Close the Gap

Last updated · Reviewed against FCC, USAC and agency sources

Charts on device and internet access gaps, how much federal support low-income families get, and why a free government tablet matters. Every figure links to its source.

  • Latest published data
  • Interactive charts
  • Sources linked
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Free tablet digital divide
Quick answer: The digital divide is still closely tied to income. About 57% of adults in households earning under $30,000 have home broadband, compared with 93% of those earning $100,000 or more, and lower-income adults are about four times as likely to rely on a smartphone alone. Federal programs like Lifeline, and before it ACP, exist to close this gap.
About this data: Federal agencies publish benefit program data monthly or yearly. These charts show the latest published figures, rounded for readability. Hover over or tap any bar for its value, and open "Show data table" for the exact numbers.

Internet Access Gap by Household Income

Home broadband vs. smartphone-only internet, by household income
  • Has home broadband
  • Smartphone-only (no home broadband)

Source: Pew Research Center, Internet/Broadband Fact Sheet (survey of U.S. adults, rounded)

Show data table
GroupHas home broadbandSmartphone-only (no home broadband)
Under $30,00057%27%
$30,000–$99,99983%13%
$100,000+93%6%

Tablet Ownership by Household Income

U.S. adults who own a tablet, by household income
41%Under $30K52%$30K–$70K60%$70K–$100K68%$100K+

Source: Pew Research Center, Mobile Fact Sheet (rounded)

Show data table
ItemValue
Under $30K41%
$30K–$70K52%
$70K–$100K60%
$100K+68%

How the Government Supports Low-Income Families

People enrolled in Lifeline-qualifying programs (millions)

These programs overlap; many households are enrolled in more than one.

Source: CMS Medicaid & CHIP enrollment reports, USDA FNS SNAP data, HUD Picture of Subsidized Households, SSA SSI monthly statistics (latest published, rounded)

Show data table
ItemValue
Medicaid & CHIP79M
SNAP (EBT)42M
Federal housing aid9.6M
SSI7.4M
Monthly federal support per household

Source: FCC Lifeline and FCC ACP program rules

Show data table
ItemValue
ACP – Tribal lands (ended)$75
Lifeline – Tribal lands$34.25
ACP – standard (ended)$30
Lifeline – standard$9.25
How Lifeline households use the benefit
  • Mobile phone + data 88%
  • Home internet 9%
  • Home phone / other 3%

Source: USAC Lifeline program data, service type share (approximate, rounded)

Show data table
SegmentValue
Mobile phone + data88%
Home internet9%
Home phone / other3%

ACP Reach Before It Ended

ACP households enrolled, 2022–2024 (millions)
Mar 2022Sep 2022Mar 2023Sep 2023Feb 202423M

Enrollment froze on February 7, 2024, and the program ended June 1, 2024, when funding ran out.

Source: FCC / USAC ACP enrollment tracker (approximate, rounded)

Show data table
PeriodValue
Mar 202211M
Sep 202214M
Mar 202317M
Sep 202320.5M
Feb 202423M

Which Groups Are Most Affected by the Digital Divide?

U.S. adults who do not use the internet, by group (approx. %)

Source: Pew Research Center (rounded)

Show data table
ItemValue
Ages 65+12%
Income under $30K9%
Rural residents6%
All U.S. adults5%

Guides for these groups: seniors · low-income families · disabled people

The Homework Gap for Students

15–16M
K-12 students without adequate home internet or devices at the start of the pandemic
Common Sense Media / BCG, 2020
~1 in 3
Lower-income families with children who report problems doing schoolwork online (approx.)
Pew Research Center

See Free Government Tablet for Students.

Frequently Asked Questions

Is this real-time data?

These charts show the latest figures published by federal agencies and national researchers. Agencies like USDA, CMS and SSA release program data monthly or yearly, and we update this page when new official figures come out.

What is the digital divide?

It's the gap between people who have reliable internet and devices and those who don't. It's closely tied to income, age, disability and where people live.

How do free tablets help close the gap?

Free tablets and discounted service give lower-income households a large-screen device for telehealth, school, job searching and accessing government services, which a phone alone does poorly.

Sources and Last Update

This page was last reviewed and updated on . Program rules and figures come from these official and research sources: